Contact information

Contact Us

Email
support@clickcraftventures.net

Business Hours
Monday to Friday · 9:00 AM – 5:00 PM EST

Please include your order number for the fastest response. We handle:
- Order status and tracking
- Refund and return requests (30-day guarantee)
- Damaged or incorrect items
- Usage and storage questions
- Mask compatibility queries
- Shipping and delivery concerns

About NovaCare
NovaCare is a portable handheld suction-based device designed as an additional choking-emergency preparedness tool. It features a clear face mask, negative-pressure suction mechanism and compact design suitable for home kitchens, first-aid cabinets, caregiver bags and travel emergency kits. Keep the device, compatible masks and supplied instructions stored together in one accessible location. Read and follow all supplied instructions before an emergency occurs.

Important: NovaCare is not a certified medical device and is not a replacement for recognized choking first-aid procedures or emergency medical services. Always call 911 immediately during a choking emergency.

We respond to every message within 24 hours on business days. Thank you for choosing NovaCare.